{"id":5580,"date":"2025-02-18T16:20:53","date_gmt":"2025-02-18T15:20:53","guid":{"rendered":"https:\/\/website.divis-trace.com\/support-2\/"},"modified":"2025-12-02T15:49:27","modified_gmt":"2025-12-02T14:49:27","slug":"support","status":"publish","type":"page","link":"https:\/\/divis-trace.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5580\" class=\"elementor elementor-5580 elementor-5239\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-0e58c4a elementor-section-content-middle elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"0e58c4a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-24873d7\" data-id=\"24873d7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-7178b2b elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7178b2b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a94aa7f elementor-invisible\" data-id=\"a94aa7f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ddc96e0 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ddc96e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">DIVIS | SUPPORT<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a0bf25 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4a0bf25\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">DO YOU HAVE TECHNICAL QUESTIONS? DO YOU NEED SUPPORT?\n\n<br><br>Then please contact our support team via the ticket system. <br>We will take care of your request as soon as possible.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1fef60d elementor-invisible\" data-id=\"1fef60d\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-925acdd elementor-widget elementor-widget-image\" data-id=\"925acdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"480\" height=\"540\" src=\"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/02\/DIVIS-Trace-WES-5-Warenausgang-palettenscanner-paletten-wareneingang-traceability-SUPPORT.png\" class=\"attachment-large size-large wp-image-4667\" alt=\"\" srcset=\"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/02\/DIVIS-Trace-WES-5-Warenausgang-palettenscanner-paletten-wareneingang-traceability-SUPPORT.png 480w, https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/02\/DIVIS-Trace-WES-5-Warenausgang-palettenscanner-paletten-wareneingang-traceability-SUPPORT-267x300.png 267w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-a19d19d elementor-section-content-middle elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"a19d19d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b0dc54\" data-id=\"4b0dc54\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-7637df3 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7637df3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d64dddd elementor-invisible\" data-id=\"d64dddd\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-009c3f4 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"009c3f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Download the latest brochures about our products here.\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-6465056 elementor-widget-elementskit-dual-button-center elementor-widget elementor-widget-elementskit-dual-button\" data-id=\"6465056\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-dual-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"ekit-element-align-wrapper\">\n                    <div class=\"ekit_double_button\">                <a class=\"ekit-double-btn ekit-double-btn-one\" href=\"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/12\/DIVIS-TRACE-PACKTRACE-DE_10-2025-1.pdf\" target=\"_blank\">\n                    DIVIS TRACE - PackTrace DE                <\/a>\n            <span class='ekit_button_middle_text'>or<\/span>\n            <a class=\"ekit-double-btn ekit-double-btn-two\" href=\"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/12\/DIVIS-TRACE-PACKTRACE-EN_10-2025-1.pdf\" target=\"_blank\">\n                    DIVIS TRACE - PackTrace EN                <\/a>\n                  <\/div>\n                <\/div>\n            <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab18999 elementor-widget-elementskit-dual-button-center elementor-widget elementor-widget-elementskit-dual-button\" data-id=\"ab18999\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-dual-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"ekit-element-align-wrapper\">\n                    <div class=\"ekit_double_button\">                <a class=\"ekit-double-btn ekit-double-btn-one\" href=\"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/12\/MODI-TRACE-PalletTrace-DE_10-2025.pdf\" target=\"_blank\">\n                    MODI TRACE - PalletTrace DE                <\/a>\n            <span class='ekit_button_middle_text'>or<\/span>\n            <a class=\"ekit-double-btn ekit-double-btn-two\" href=\"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/12\/MODI-TRACE-PalletTrace-EN_10-2025.pdf\" target=\"_blank\">\n                    MODI TRACE - PalletTrace EN                <\/a>\n                  <\/div>\n                <\/div>\n            <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91d56eb elementor-widget-elementskit-dual-button-center elementor-widget elementor-widget-elementskit-dual-button\" data-id=\"91d56eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-dual-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"ekit-element-align-wrapper\">\n                    <div class=\"ekit_double_button\">                <a class=\"ekit-double-btn ekit-double-btn-one\" href=\"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/12\/MODI-TRACE-IBOX-DE_10-2025-1.pdf\" target=\"_blank\">\n                    MODI TRACE - IBox DE                <\/a>\n            <span class='ekit_button_middle_text'>or<\/span>\n            <a class=\"ekit-double-btn ekit-double-btn-two\" href=\"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/12\/MODI-TRACE-IBOX-EN_10-2025-1.pdf\" target=\"_blank\">\n                    MODI TRACE - IBox EN                <\/a>\n                  <\/div>\n                <\/div>\n            <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5c01bb elementor-widget-elementskit-dual-button-center elementor-widget elementor-widget-elementskit-dual-button\" data-id=\"e5c01bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-dual-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"ekit-element-align-wrapper\">\n                    <div class=\"ekit_double_button\">                <a class=\"ekit-double-btn ekit-double-btn-one\" href=\"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/12\/MODI-TRACE-WES-V5-DE_10-2025.pdf\" target=\"_blank\">\n                    MODI TRACE - WES V5+TopScan PRO DE                <\/a>\n            <span class='ekit_button_middle_text'>or<\/span>\n            <a class=\"ekit-double-btn ekit-double-btn-two\" href=\"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/12\/MODI-TRACE-WES-V5-EN_10-2025.pdf\" target=\"_blank\">\n                    MODI TRACE - WES V5+TopScan PRO EN                <\/a>\n                  <\/div>\n                <\/div>\n            <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42f4246 elementor-widget elementor-widget-button\" data-id=\"42f4246\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Hier klicken<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-31feac9 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"31feac9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3693549\" data-id=\"3693549\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e673131 elementor-widget elementor-widget-html\" data-id=\"e673131\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe width=\"940px\" height=\"2235px\" src=\"https:\/\/forms.office.com\/e\/uGwMEAPKcT?embed=true\" scrolling=\"no\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" style=\"border: none; max-width:100%;\" allowfullscreen=\"\" webkitallowfullscreen=\"\" mozallowfullscreen=\"\" msallowfullscreen=\"\"> <\/iframe>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-44b3950\" data-id=\"44b3950\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fcf0e0 elementor-widget elementor-widget-text-editor\" data-id=\"2fcf0e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fcf0e0 elementor-widget elementor-widget-text-editor\" data-id=\"2fcf0e0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Our mission is to provide you with first-class support at all times.<\/p>\n<p>Whether you need technical assistance, have questions about our products or require support in using them.<br \/>Our dedicated support team consists of highly qualified experts who specialize in solving your concerns quickly and efficiently.<\/p>\n<p>What sets us apart:<\/p>\n<ul>\n<li><strong>Fast response time:<\/strong><br \/>Your time is precious, so we strive to process your requests as quickly as possible.<\/li>\n<li><strong>Competent help:<\/strong><br \/>Our support staff are experts in their field and are at your disposal with their in-depth knowledge.<\/li>\n<li><strong>Customer satisfaction:<\/strong><br \/>Your satisfaction is our top priority. We work hard to ensure that you are completely satisfied with our solutions and our service.<\/li>\n<li><strong>Ease of use:<\/strong><br \/>We attach great importance to explaining complex problems in a simple and understandable way so that you can get back on track quickly.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-f36da7c elementor-widget__width-initial elementor-widget elementor-widget-heading animated fadeInLeft\" data-id=\"f36da7c\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<p class=\"elementor-heading-title elementor-size-default\">To ensure remote access, we work via TEAMVIEWER.<br \/><strong>Download our support software here!!<\/strong><\/p>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f2ad57 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"0f2ad57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/get.teamviewer.com\/6s288fq\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DOWNLOAD TEAMVIEWER<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>DIVIS | SUPPORT DO YOU HAVE TECHNICAL QUESTIONS? DO YOU NEED SUPPORT? Then please contact our support team via the ticket system. We will take care of your request as soon as possible. Download the latest brochures about our products here. DIVIS TRACE &#8211; PackTrace DE or DIVIS TRACE &#8211; PackTrace EN MODI TRACE &#8211; [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-5580","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - DiVis Trace - You need help?!<\/title>\n<meta name=\"description\" content=\"Get in touch with our experts in goods receipt! Receive tailored consulting and optimize your goods receipt and subsequent processes!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/divis-trace.com\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - DiVis Trace - You need help?!\" \/>\n<meta property=\"og:description\" content=\"Get in touch with our experts in goods receipt! Receive tailored consulting and optimize your goods receipt and subsequent processes!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/divis-trace.com\/en\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"DiVis Trace GmbH\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-02T14:49:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/02\/DIVIS-Trace-WES-5-Warenausgang-palettenscanner-paletten-wareneingang-traceability-SUPPORT.png\" \/>\n\t<meta property=\"og:image:width\" content=\"480\" \/>\n\t<meta property=\"og:image:height\" content=\"540\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/divis-trace.com\/en\/support\/\",\"url\":\"https:\/\/divis-trace.com\/en\/support\/\",\"name\":\"Support - DiVis Trace - You need help?!\",\"isPartOf\":{\"@id\":\"https:\/\/divis-trace.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/divis-trace.com\/en\/support\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/divis-trace.com\/en\/support\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/02\/DIVIS-Trace-WES-5-Warenausgang-palettenscanner-paletten-wareneingang-traceability-SUPPORT.png\",\"datePublished\":\"2025-02-18T15:20:53+00:00\",\"dateModified\":\"2025-12-02T14:49:27+00:00\",\"description\":\"Get in touch with our experts in goods receipt! Receive tailored consulting and optimize your goods receipt and subsequent processes!\",\"breadcrumb\":{\"@id\":\"https:\/\/divis-trace.com\/en\/support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/divis-trace.com\/en\/support\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/divis-trace.com\/en\/support\/#primaryimage\",\"url\":\"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/02\/DIVIS-Trace-WES-5-Warenausgang-palettenscanner-paletten-wareneingang-traceability-SUPPORT.png\",\"contentUrl\":\"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/02\/DIVIS-Trace-WES-5-Warenausgang-palettenscanner-paletten-wareneingang-traceability-SUPPORT.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/divis-trace.com\/en\/support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/divis-trace.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/divis-trace.com\/#website\",\"url\":\"https:\/\/divis-trace.com\/\",\"name\":\"MODI Trace\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/divis-trace.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/divis-trace.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/divis-trace.com\/#organization\",\"name\":\"MODI Trace\",\"url\":\"https:\/\/divis-trace.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/divis-trace.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/divis-trace.com\/wp-content\/uploads\/2023\/09\/MODI-Logo-01.svg\",\"contentUrl\":\"https:\/\/divis-trace.com\/wp-content\/uploads\/2023\/09\/MODI-Logo-01.svg\",\"width\":348,\"height\":113,\"caption\":\"MODI Trace\"},\"image\":{\"@id\":\"https:\/\/divis-trace.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support - DiVis Trace - You need help?!","description":"Get in touch with our experts in goods receipt! Receive tailored consulting and optimize your goods receipt and subsequent processes!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/divis-trace.com\/en\/support\/","og_locale":"en_US","og_type":"article","og_title":"Support - DiVis Trace - You need help?!","og_description":"Get in touch with our experts in goods receipt! Receive tailored consulting and optimize your goods receipt and subsequent processes!","og_url":"https:\/\/divis-trace.com\/en\/support\/","og_site_name":"DiVis Trace GmbH","article_modified_time":"2025-12-02T14:49:27+00:00","og_image":[{"width":480,"height":540,"url":"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/02\/DIVIS-Trace-WES-5-Warenausgang-palettenscanner-paletten-wareneingang-traceability-SUPPORT.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/divis-trace.com\/en\/support\/","url":"https:\/\/divis-trace.com\/en\/support\/","name":"Support - DiVis Trace - You need help?!","isPartOf":{"@id":"https:\/\/divis-trace.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/divis-trace.com\/en\/support\/#primaryimage"},"image":{"@id":"https:\/\/divis-trace.com\/en\/support\/#primaryimage"},"thumbnailUrl":"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/02\/DIVIS-Trace-WES-5-Warenausgang-palettenscanner-paletten-wareneingang-traceability-SUPPORT.png","datePublished":"2025-02-18T15:20:53+00:00","dateModified":"2025-12-02T14:49:27+00:00","description":"Get in touch with our experts in goods receipt! Receive tailored consulting and optimize your goods receipt and subsequent processes!","breadcrumb":{"@id":"https:\/\/divis-trace.com\/en\/support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/divis-trace.com\/en\/support\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/divis-trace.com\/en\/support\/#primaryimage","url":"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/02\/DIVIS-Trace-WES-5-Warenausgang-palettenscanner-paletten-wareneingang-traceability-SUPPORT.png","contentUrl":"https:\/\/divis-trace.com\/wp-content\/uploads\/2025\/02\/DIVIS-Trace-WES-5-Warenausgang-palettenscanner-paletten-wareneingang-traceability-SUPPORT.png"},{"@type":"BreadcrumbList","@id":"https:\/\/divis-trace.com\/en\/support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/divis-trace.com\/en\/"},{"@type":"ListItem","position":2,"name":"Support"}]},{"@type":"WebSite","@id":"https:\/\/divis-trace.com\/#website","url":"https:\/\/divis-trace.com\/","name":"MODI Trace","description":"","publisher":{"@id":"https:\/\/divis-trace.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/divis-trace.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/divis-trace.com\/#organization","name":"MODI Trace","url":"https:\/\/divis-trace.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/divis-trace.com\/#\/schema\/logo\/image\/","url":"https:\/\/divis-trace.com\/wp-content\/uploads\/2023\/09\/MODI-Logo-01.svg","contentUrl":"https:\/\/divis-trace.com\/wp-content\/uploads\/2023\/09\/MODI-Logo-01.svg","width":348,"height":113,"caption":"MODI Trace"},"image":{"@id":"https:\/\/divis-trace.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/divis-trace.com\/en\/wp-json\/wp\/v2\/pages\/5580","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/divis-trace.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/divis-trace.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/divis-trace.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/divis-trace.com\/en\/wp-json\/wp\/v2\/comments?post=5580"}],"version-history":[{"count":6,"href":"https:\/\/divis-trace.com\/en\/wp-json\/wp\/v2\/pages\/5580\/revisions"}],"predecessor-version":[{"id":6511,"href":"https:\/\/divis-trace.com\/en\/wp-json\/wp\/v2\/pages\/5580\/revisions\/6511"}],"wp:attachment":[{"href":"https:\/\/divis-trace.com\/en\/wp-json\/wp\/v2\/media?parent=5580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}